Location dekat dgn rumah and very convenient. But, when first time hantar my cats dekat Ampang, staff situ are not very friendly. Padahal kita bayar bukannya check in free. Then i pernah whatapps tanya the staff, any update of my cats, then dia reply maaf kitorg bz. Ok fine, maybe they're just doing their job. Then i continue to sent my cats second and third time. Because of no choice. Lagi satu, I duduk apartment, then the staff suruh standby di ground floor utk pick up/drop off cats. They said memang tak naik atas rumah owner even though i tengok dlm video IG naik sampai depan pintu. Then i need to bring down/up with all my 4 cats alone. At least the staff tolong angkat cage sekali depan rumah it would be better. But definitely i'll send my cats to the hotel after this because they take good care all my cats. Overall, please upgrade your service more better. Thank you.

Five Stars! Cat and House Mall is an absolute gem for cat lovers! The staff here are genuinely passionate about what they do and go above and beyond to care for each cat like it’s their own. My cat recently needed medical help unexpectedly, and they stepped right in with calm professionalism and a true sense of compassion. I feel so grateful to have found a place that’s not only skilled in cat grooming and boarding but also truly cares for my pet’s well-being. Their new Cat Taxi Service is a game-changer! It’s such a convenience to have a reliable, safe transportation option, making Cat and House Mall a true one-stop solution for all our feline needs. Thank you for being there for us—amazing and godsent! Keep rocking, Cat and House Mall team!

The best cat hotel in town , nearby to my house and I have sent my little Chase few times. Their service is tip top , always provides updates on your little one upon request. Very flexible and helpful , I always feel relaxed during my travels or any situations knowing that my cat is in the best hands 🤩 Will definitely continue to be their customer in future , keep the great job Cat House and Mall Team 😉

Great experience with cat grooming here! The prices are fair, easy booking and the service is excellent. They were very patient and did a wonderful job with my dramatic cat. Highly recommend!

Very friendly and helpful staff. And the grooming session is done quite fast 😺! Been sending my cat here for grooming.

Cat and House Mall is the best place to board and groom your cat. I sent all of my 20+ cats to be boarded, and the worker took wonderful care of them. The cat taxi service is also excellent because the cars they use are large enough to fit some of my carriers, and if I don't have enough for all 20+ cats, they provide a few carriers if needed. All I can say is that I was satisfied with Cat and House Mall Services. Thank you!

Convenient neighbourhood shop that offers grooming and cat boarding services at an affordable price. They offfer a ranger of grooming services from flea to fungus and also teddy cut. My cat always come back clean and refresh from a visit there.

Really love the service! Staff pandai handle kucing tapi masa grooming haritu my cat tiba2 jadi aggressive.. even I pun tak boleh handle masa tu🤣. Giving 5 star cause they be honest with me and try to handle as good as they can!